Our COVID-19 Response

The Office of Training and Workforce Development is committed to supporting ongoing professional development during the unprecedented COVID-19 pandemic. For the most up-to-date guidance on how your course will be delivered, please review your course enrollment confirmation email. For additional assistance, please contact JSARegistration@acs.nyc.gov for James Satterwhite Academy courses or the Workforce Institute Help Desk at wihelpdesk@acs.nyc.gov or (212) 748-1898 for Workforce Institute Courses.

Learning Programs

The James Satterwhite Academy and the Workforce Institute offer a diverse selection of in-person and virtual instructor-led trainings and eLearning programs to support the ongoing professional development needs of direct service staff and supervisors at ACS and its many partner agencies across the child welfare and juvenile justice sectors.

 

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View our Calendar to see upcoming courses. To register or for more information, please visit Cornerstone.

 

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Training Locations

The Office of Training and Workforce Development has state-of-the-art training sites in each borough in New York City that are easily accessible by public transportation. Our training centers are equipped with simulation rooms and cutting-edge technology to provide learners with the skills they need to support children, youth, and families.

 

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Our Approach To Evaluation

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Learning

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Behavior

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Impact

Check Out Our Videos

The following videos provide insight into the work of ACS and the Office of Training and Workforce Development

Child Protective Specialist (CPS) Graduation

ACS leadership, friends, and families honor the graduates at the culmination of our 41-day onboarding program.

Youth Development Specialist (YDS) Graduation

ACS leadership, friends, and family honor the graduates at the culmination of our 30-day onboarding program.

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