This eLearning program requires learners to watch videos demonstrating best-case practice coaching scenarios and practice through immersive experiences. During the training, learners self-assess their understanding of the coaching skills and coaching process by answering a series of knowledge-based questions. This eLearning training is self-paced, which provides learners time to reflect on the coaching scenarios and the skills demonstrated within them. Before attending this eLearning training, learners must complete all course prerequisites listed below.
Who Should Attend?
Supervisors and managers working in Child Welfare or Juvenile Justice.
Course Benefits
Learners will:
- Deepen their understanding of the coaching process by watching best-case practice examples and gain practice through immersive experiences.
- Be able to self-assess their understanding of the coaching skills and how they are used in the coaching process.
- Be able to self-identify areas of strength and/or development in utilizing the coaching skills and coaching process to better support their professional development.
Course Prerequisites
Prior to attending this course, learners are required to have completed:
- The Building Coaching Competency learning program offered through the ACS Workforce Institute (instructor-led or virtual).
- At least one Coaching Collaborative offered through the ACS Workforce Institute (instructor-led or virtual).
- All components of the Advanced Coaching Program Phase I: Skill Refresher Series (instructor-led or virtual):
- Accountability
- Feedback
- Presence & Listening
- Questioning
- Reflecting & Clarifying
Course Components
Once enrolled in the course, learners will complete a two-hour eLearning course. Completion of all components is necessary to receive a Certificate of Completion.
Continuing Education Units
There are no CEUs associated with this course.
Registration
Register for this course by logging in to Cornerstone, browse for the course name and complete all information. For more information about the ACS Workforce Institute, please contact the Help Desk at WIhelpdesk@acs.nyc.gov or call (212) 748-1898.