Applications Role in CARES

This eLearning program provides an overview of Applications’ role in the ACS Collaborative, Assessment, Response & Support (CARES) approach, focusing on how risk aversion and implicit bias play a part in deciding which track to assign a referral received from the Statewide Central Register (SCR). Additionally, learners are trained that there is a collaborative process when they are unsure of which track to assign a referral. Before attending this eLearning training, learners must complete an online pre-test.


Who Should Attend?

Supervisors and managers working in Division of Child Protection (DCP).


Course Benefits

Learners will:

  • Be able to explain the Applications’ role as first line of assessment of referral assignment.
  • Be able to identify cases that should be assigned to CARES using the criteria.
  • Be trained to explore how risk aversion and implicit bias play a part in decision making.
  • Be able to demonstrate how to collaborate with the CARES Child Protective Service (CPS) team when making referral assignment decisions.


Course Prerequisites

There are no prerequisites for this course.


Course Components

Once enrolled in the course, learners will complete:

  • An online pre-test.
  • A 30-minute eLearning course.
  • An online post-test.

Completion of all components is necessary to receive a Certificate of Completion.


Continuing Education Units

There are no CEUs associated with this course.



Register for this course by logging in to Cornerstone, browse for the course name and complete all information.  For more information about the ACS Workforce Institute, please contact the Help Desk at or call (212) 748-1898.


Download the course flyer