Micro-Video 1: What is CARES?

This eLearning program examines the need for an alternative approach to the investigative track for assessing reported concerns of child abuse and maltreatment. Learners explore some of the reported concerns that can be tracked to Collaborative Assessment, Response, Engagement and Support (CARES/FAR) when the child is not in immediate or impending danger. Learners also explore how children are assessed as safe when a referral is assigned to CARES/FAR.


Who Should Attend?

Staff working in ACS, including Division of Youth and Family Justice, Prevention and Foster Care services, and Family Court Legal Services.


Course Benefits

Learners will:

  • Understand the basic elements of CARES/FAR.
  • Understand how a CARES/FAR case looks/feels different for families.


Course Prerequisites

There are no prerequisites for this course.


Course Components

Once enrolled in the course, learners will complete:

  • A five to seven minute eLearning course.

Completion of all components is necessary to receive a Certificate of Completion.


Continuing Education Units

There are no CEUs associated with this course.



Register for this course by logging in to Cornerstone, browse for the course name and complete all information. For more information about the ACS Workforce Institute, please contact the Help Desk at WIhelpdesk@acs.nyc.gov or call (212) 748-1898.


Download the course flyer