Micro-Video 3: Family-Led Assessment Guide (FLAG)

This learning program introduces learners to FLAG, one of the main engagement tools used by the family and the worker. FLAG provides questions, tools and techniques for engaging in a family-led assessment process to learn about the family and their “story”. FLAG supports the assessment of the family’s strengths and needs and is a springboard for action planning.


Who Should Attend?

Applications staff from Collaborative Assessment, Response, Engagement and Support (CARES/FAR), Child Protective Specialists and their supervisors, Emergency Children’s Services staff on their own time as directed by Division of Child Protection leadership, and during scheduled coaching sessions with Workforce Institute coaches.


Course Benefits

Learners will:

  • Understand when to use FLAG.
  • Be trained how to partner with the family to complete a FLAG entry.
  • Understand what to do when the family disagrees with them on a rating in FLAG.
  • Be trained to support FLAG findings in their documentation.


Course Prerequisites

There are no prerequisites for this course.


Course Components

Once enrolled in the course, learners will complete:

  • A five to seven minute eLearning course.

Completion of all components is necessary to receive a Certificate of Completion.


Continuing Education Units

There are no CEUs associated with this course.



Register for this course by logging in to Cornerstone, browse for the course name and complete all information. For more information about the ACS Workforce Institute, please contact the Help Desk at WIhelpdesk@acs.nyc.gov or call (212) 748-1898.


Download the course flyer