This eLearning program explores how labeling of youth can negatively impact a youth’s placement decisions, their behaviors, and the level of support and engagement they are provided. Using scenarios, learners identify where labels were used and what the impact of those labels are on youth. Learners practice replacing the use of labels in their youth-related documentation and when engaging youths, families and co-workers.
Who Should Attend?
Direct service staff, supervisors and managers working in Child Welfare and Juvenile Justice.
Course Benefits
Learners will:
- Define what a label is and identify how, why, when and where these labels are used.
- Learn how to increase engagement and decrease challenging behaviors by replacing labels with non-judgmental, descriptive language in their interactions with youth, families and co-workers.
- Understand the importance of avoiding the use of labels in all youth-related documentation.
Course Prerequisites
There are no prerequisites for this course.
Course Components
Once enrolled in the course, learners will complete:
- A 30-minute eLearning.
Completion of all components is necessary to receive a Certificate of Completion.
Continuing Education Units
There are no CEUs associated with this course.
Recommended Supplemental Course
Do You Know Your ABCs? is a companion course that provides an overview of the Antecedent, Behavior, Consequence behavioral intervention model known as ABC. The ABC model explores the connections between challenging behaviors, past traumatic events, and the lived experiences that shaped those behaviors. Together, these courses support learners in their efforts to successfully engage and de-escalate youth, while simultaneously meeting their needs and managing their own triggers.
Registration
Register for this course by logging in to Cornerstone, browse for the course name and complete all information. For more information about the ACS Workforce Institute, please contact the Help Desk at WIhelpdesk@acs.nyc.gov or call (212) 748-1898.