Building Coaching Competency (BCC), one of two foundational learning programs at the ACS Workforce Institute, was piloted and launched in 2016 to support NYC child welfare supervisors and managers in being able to enhance their supervisory practice with direct service staff. BCC is a two day in person learning program that is designed to build strong, capable, and well-trained supervisors and managers that can use effective coaching strategies with staff to ensure that children and families receive the highest quality of care. In the BCC program, supervisors and managers learn and practice effective strategies to create a collaborative strength based culture with their staff. The program introduces skills and concepts that contribute to the long-term professional development of supervisors and staff and helps to build confidence, boost morale, and encourage critical thinking skills amongst staff members. The Administration of Children’s Services & James Satterwhite Academy are constantly developing new initiatives. To learn more about our new and developing objectives, click here to visit our Coaching page.
Practice Instructors support new Child Protective Specialists as they navigate the Child Protective Practice Core Learning Program and the on the job experience. They work very closely with JSA Supervisors and Trainers to assure classroom learning experience is reinforced by the on-the-job experience. The Practice Instructors provide CPS with a set of structured experiences and activities, in the classroom and support them in translating (transferring) that knowledge and skill into practice. They also play an important role in providing feedback on learners strengths and areas for improvement, to make their transition to the borough office training unit as seamless as possible and to identify developmental needs early on.
Supporting Knowledge Into Practice (SKIP)
In the Spring of 2018, ACS Workforce Institute launched the Supporting Knowledge Into Practice (SKIP) Initiative in collaboration with the ACS Division of Child Protection (DCP). Through the placement of coaches in DCP borough offices, this initiative provides targeted skills practice and performance support to supervisors and their units. This transfer of learning is measured through observations, skills assessments and survey instruments. ACS Workforce Institute uses a strengths-based learning culture to support aims to support supervisors and managers direct service staff in to use coaching as part of supervision to support the transfer of learning of three critical skill areas. best practices and reinforce a strengths-based, learning culture. The goal is to ensure that staff have the support and resources they need to positively engage and collaborate with families, building on their strengths to keep their children safe.The Administration of Children’s Services & James Satterwhite Academy are constantly developing new initiatives. To learn more about our new and developing objectives, click here to visit our Supporting Knowledge Into Practice (SKIP) page.
Evidence-Based Models (EBMs)
Check back soon to learn more about our Evidence-Based Models.