Learning Programs
The Office of Training and Workforce Development offers instructor-led, eLearning, and virtual programs to direct service staff and supervisors at ACS and its many partner agencies across the child welfare and juvenile justice sectors. The Office of Training and Workforce Development uses a variety of adult learning methods, including new technologies, online resources and simulation, to equip direct service staff and supervisors with the skills they need to support children, youth, and families.
Learning Program Training Areas
James Satterwhite Academy courses are mainly for new hires. HSLC coordinators and provider agency staff can access/register for these via HSLC.
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= James Satterwhite Academy courses
= Workforce Institute courses
Virtual Courses:
Motivational Interviewing: A Strengths-Based Practice
Building Coaching Competency: Coaching Collaboratives
Advanced Coaching Phase I: Skill Refreshers
Attachment and Bio-Behavioral Catch-Up (ABC)
Identifying and Addressing Intimate Partner Violence
Safety and Risk: Investigation, Synthesis, and Assessment
Understanding and Undoing Implicit Bias
eLearning Programs:
Advanced Coaching Program Phase II: Interactive eLearning Experience
Applying the Mental Health Principles
Evidence-Based Models: NYC ACS and Provider Agencies
Family Team Conferencing Overview
Identifying and Working With Families of Native American Heritage
Mandated Reporter Training: Identifying and Reporting Child Abuse and Maltreatment
NYC Child Welfare System: Past, Present, and Future
NYC Preschool and Early Child Care Food Allergy Training
Systems Support Office-Service Management Portal Training
Trauma: How It Impacts the Brain, Development & Behavior
Understanding Substance Misuse and Its Effect on Families
Instructor-Led Courses:
+ Motivational Interviewing
Motivational Interviewing: A Strengths-Based Practice
Motivational Interviewing: A Strengths-Based Practice for Youth Justice Professionals
Motivational Interviewing: Engaging Families with Repeat Involvement in the Child Welfare System
Motivational Interviewing: Engaging Fathers
+ Other Specialized Courses
Case Review for Managers: Synthesizing Information
Child Protective Specialist (CPS) Core Phase II
Child Sexual Abuse: Protective Strategies
Crossover Youth Practice Model (CYPM)
Engaging Families Experiencing Substance Use
Engaging Parents with Cognitive and Other Developmental Limitations
Family Team Conferencing Integrated
Identifying and Addressing Intimate Partner Violence
Mental Health First Aid (MHFA)
Safe, Respected & Affirmed: Providing Affirming Services for Transgender Youth in ACS Care (TGNB)
Safety and Risk: Investigation, Synthesis, and Assessment
Teaming – A Framework of Practice
Understanding and Undoing Implicit Bias
Understanding and Undoing Implicit Bias Deep Dive Workshops (All ACS Staff)
Understanding and Undoing Implicit Bias Deep Dive Workshops (ACS Supervisors)
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