Systems Support Office-Service Management Portal Training

This eLearning program allows learners to practice using the Service Management Portal (SMP) to complete the Local Equivalent Department of Social Services (LE-DSS) 2921 application.


Who Should Attend?

All levels of staff working in Child Protection, Juvenile Justice, Prevention or Foster Care services, and provider agencies.


Course Benefits

Learners will:

  • Be trained to identify when and how to generate and submit a LE-DSS 2921 form.
  • Understand the differences between an initial and updated LE-DSS 2921.
  • Be trained how to utilize a mailbox request.


Course Prerequisites

There are no prerequisites for this course.


Course Components

Once enrolled in the course, learners will complete a one-hour eLearning course. Completion of all components is necessary to receive a Certificate of Completion.


Continuing Education Units

There are no CEUs associated with this course.



Register for this course by logging in to Cornerstone, browse for the course name and complete all information.  For more information about the ACS Workforce Institute, please contact the Help Desk at or call (212) 748-1898.


Download the course flyer