This learning program builds on the learner’s knowledge of coaching to support the exploration of secondary trauma in supervisory conversations with staff. Learners practice using the coach approach and coaching skills to discover how secondary trauma affects staff’s work and well-being and then identify strategies that address its impact. During this virtual session, learners engage in individual reflection, small-group activities, and large-group discussions, drawing on scenarios, audio recordings, videos and role-play. Learners have the opportunity to apply what they have learned through transfer of learning plans, which identify what they intend to practice and put in place on the job. Before attending this virtual, instructor-led training, learners must complete all course prerequisites listed below and an online pre-test.
Who Should Attend?
A Learning Program for Child Protective Managers, Child Protective Supervisors, Foster Care Supervisors, Preventive Service Supervisors, and Division of Youth and Family Justice (DYFJ) Managers.
- Demonstrate their understanding and use of the coach approach.
- Heighten their awareness of secondary trauma’s impact on all levels of staff.
- Discover how secondary trauma affects supervisory duties and responsibilities.
- Develop trauma-informed coaching skills to address secondary trauma among staff.
- Discover support systems, resources and tools to address their secondary trauma.
Prior to attending this course, learners are required to have completed:
- All components of the Building Coaching Competency learning program (instructor-led or virtual) OR the instructor-led Building Coaching Competency for Administrators learning program.
- All components of the Trauma: How it Impacts the Brain, Development & Behavior eLearning program.
Once enrolled in the course, learners will complete:
- An online pre-test.
- A series of three two-hour, virtual, instructor-led trainings over three consecutive weeks.
- An online post-test.
Completion of all components is necessary to receive a Certificate of Completion.
Continuing Education Units
There are no CEUs associated with this course.
Register for this course by logging in to Cornerstone, browse for the course name and complete all information. For more information about the ACS Workforce Institute, please contact the Help Desk at WIhelpdesk@acs.nyc.gov or call (212) 748-1898.