Advanced Coaching: Phase III Learning Program

This learning program reinforces learners’ knowledge of the Coaching Process and provides opportunities to practice the Coach Approach through virtual instructor-led workshops and gamification engagement. Learners participate in a unique interactive experience that supports them in successfully implementing coaching with their staff. As the final phase of the Advanced Coaching program, learners who complete this training will receive a Certificate of Completion for the Advanced Coaching Program. Before attending this virtual instructor-led training, learners must complete all course prerequisites listed below.


Who Should Attend?

Supervisors and managers working in Child Welfare or Juvenile Justice.


Course Benefits

Learners will:

  • Understand the steps in the Coaching Process and how to apply the Coaching Skills and feel more confident through each step in the Coaching Process.
  • Create goals that meet SMART criteria to better support staff in achieving their objectives.
  • Differentiate between clarifying the focus and identifying the goal in order to move effortlessly through the Coaching Process.
  • Demonstrate the steps in the Coaching Process and receive feedback in real time to support growth.


Course Prerequisites

Prior to attending this course, learners are required to have completed:

  • All components of the foundational Building Coaching Competency learning program.
  • At least one Coaching Collaborative (ILT or VILT).
  • Phase I of the Advanced Coaching Program (ILT or VILT).
  • Phase II of the Advanced Coaching Program (eLearning or ILT).


Course Components

Once enrolled in the course, learners will complete:

  • Part 1: eLearning and Workshop One (W1)
  • Part 2: eLearning and Workshop Two (W2)

The two parts should be taken sequentially. Completion of all components is necessary to receive a Certificate of Completion.


Continuing Education Units

There are no CEUs associated with this course.



Register for this course by logging in to Cornerstone, browse for the course name and complete all information.  For more information about the ACS Workforce Institute, please contact the Help Desk at or call (212) 748-1898.


Download the course flyer